Join our team as an Application Support Engineer and step into the role of a digital detective. You will be instrumental in identifying and resolving issues within complex business systems, ensuring their seamless operation. This dynamic position requires a keen analytical mind and a proactive approach to maintaining system integrity and performance.

As an Application Support Engineer, you will take ownership of issues, aiming to become a subject matter expert. Your role involves active participation in team discussions and contributing to the development of effective solutions. You will collaborate across departments to understand system interdependencies and the impact of technical challenges. Documenting your findings and resolutions will build a valuable knowledge base, while your input will help enhance system stability through process improvements. You'll also have the opportunity to mentor junior team members.

We are seeking candidates with a strong command of O9 Data Integration, including experience with data mapping and transformation techniques. Essential are robust problem-solving skills for diagnosing intricate software issues and familiarity with monitoring tools and incident management protocols. The ability to analyze system logs is crucial for pinpointing root causes. Excellent communication skills are necessary for effective collaboration with diverse stakeholders. A minimum of 3 years of experience in O9 Data Integration is required, alongside a full-time education spanning 15 years.