Embark on a mission as a software detective, actively monitoring and resolving complex issues across critical business systems. This dynamic role involves identifying and solving problems within multiple components, ensuring the seamless operation of essential applications. You will be instrumental in maintaining service reliability and supporting business continuity through proactive system analysis and engagement with performance metrics.

This position offers an exciting opportunity to become a subject matter expert and contribute significantly to team discussions. You will be empowered to provide effective solutions to work-related challenges, collaborating with cross-functional teams to ensure the timely resolution of system issues. Your contributions will be vital in building a robust knowledge base and driving process improvements for enhanced system stability and performance.

- Take ownership and grow into a subject matter expert (SME). - Actively participate and contribute to team discussions. - Develop and implement solutions for technical challenges. - Collaborate with diverse teams for swift issue resolution. - Document troubleshooting procedures and solutions. - Drive process enhancements for better system stability. - Mentor and support junior team members.

We are seeking an Application Support Engineer with a minimum of 3 years of experience, ideally up to 5 years. A strong command of Apache Spark is essential for this role. Candidates should possess a deep understanding of distributed computing concepts and big data processing frameworks, coupled with practical experience in troubleshooting and performance tuning large-scale data processing applications.

Familiarity with cluster management and resource allocation in big data environments is highly beneficial. The ability to analyze system logs and metrics to diagnose and resolve intricate technical problems is crucial. Excellent communication skills are required to effectively interact with both technical and non-technical stakeholders. A 15-year full-time education is a prerequisite for this position.