Join our team as an Application Support Engineer and act as a crucial software detective. You will provide dynamic support by identifying and resolving issues within multiple components of our critical business systems. This role demands a proactive approach to ensuring the smooth operation and reliability of essential applications.

- Investigate and resolve complex issues across various business system components. - Become a subject matter expert (SME) and perform independently. - Actively participate in team discussions and contribute to problem-solving. - Collaborate with cross-functional teams to understand system dependencies and impact. - Document findings and resolutions to build a comprehensive knowledge base. - Assist in implementing process improvements to enhance system stability.

- Minimum of 3 years of experience in Zscaler Architecture is essential. - Possess strong analytical and troubleshooting skills for complex system issues. - Familiarity with network security concepts and cloud-based security solutions is required. - Ability to effectively use monitoring tools and interpret system logs. - Solid communication skills for interacting with diverse stakeholders. - A minimum of 15 years of full-time education is a prerequisite.