As an Application Support Engineer, you will be the frontline problem solver for our critical business systems. You'll delve into various system components to identify and resolve complex issues. This role is dynamic, requiring you to act as a software detective and provide ongoing support.

Your primary focus will be ensuring the seamless operation of essential applications. You'll collaborate with different teams, analyze system performance, and implement solutions to boost reliability and efficiency. This position is key to maintaining business continuity and assisting users with software functionalities.

You will leverage your expertise in Generative AI, Agentic AI, prompt engineering, and AI evaluation frameworks. Aligning AI capabilities with business goals while ensuring scalability and responsible use is paramount. Your contributions will be vital in realizing tangible value through AI-powered solutions.

- Take ownership of issues and strive to become a subject matter expert. - Actively participate in and contribute to team discussions. - Develop and propose solutions for work-related challenges. - Document processes and solutions to enrich team knowledge. - Commit to continuous learning to keep pace with emerging technologies and best practices.

A minimum of 3 years of experience in Google Cloud Vertex AI Model Development is essential. You should possess a strong understanding of cloud computing principles and practices, coupled with hands-on experience in deploying and managing machine learning models.

Familiarity with troubleshooting and debugging software applications is crucial. The ability to collaborate effectively within a team-oriented environment is also a key requirement. A comprehensive 15 years of full-time education is mandated for this role.