As an Application Support Engineer, you will act as a software detective, providing dynamic service to identify and resolve issues within critical business systems. Your role involves analyzing system performance and implementing solutions to enhance functionality, ensuring smooth operations. This position requires active participation in team discussions and contributing to the documentation of processes and solutions.

You will engage in continuous learning to stay abreast of the latest technologies and methodologies, fostering professional growth.

This role emphasizes independent performance and aims for you to become a Subject Matter Expert (SME) in your domain.

- Perform independently and develop into a Subject Matter Expert (SME). - Actively participate and contribute to team discussions and problem-solving. - Provide effective solutions for work-related challenges. - Assist in documenting processes and solutions to enrich team knowledge. - Commit to ongoing learning to stay current with emerging technologies and best practices.

A solid foundation in IBM Engineering Lifecycle Management (IBM ELM) is essential for this role. Additionally, experience with React.js, Web Services Standards, and Java is highly valued.

Proficiency in TypeScript, React, or similar UI frameworks is expected, along with experience in CI/CD pipelines. You should be adept at designing and consuming RESTful APIs, possessing strong knowledge of JavaScript (ES6+), HTML5/CSS3, REST APIs & OSLC, JSON, and XML.

Familiarity with Git-based version control systems and an in-depth understanding of Open Services for Lifecycle Collaboration (OSLC) are crucial. Strong analytical skills are required to diagnose and resolve software issues effectively. The ability to collaborate within a team environment and familiarity with software development lifecycle methodologies are also important.