As an Application Support Engineer, you will act as a software detective, providing dynamic service by identifying and resolving issues within critical business systems. Your role involves proactively monitoring and diagnosing problems across multiple system components, ensuring smooth operation.

This position requires a keen analytical mindset to understand system behaviors and swiftly address any disruptions. You will collaborate with diverse teams to maintain system integrity and minimize business impact, contributing to the overall reliability of essential applications.

Independently perform duties and develop expertise to become a subject matter expert.

Actively participate and contribute valuable insights during team discussions.

Propose and implement effective solutions for work-related challenges.

Collaborate with cross-functional teams to ensure prompt resolution of application issues.

Clearly document and communicate findings and solutions to all stakeholders.

Assist in the ongoing enhancement of support processes and tools.

Provide mentorship and support to junior team members.

Possess a strong command of SAP Governance Risk and Compliance (SAP GRC) and its associated modules.

Demonstrate proficiency in analyzing and troubleshooting complex issues within SAP environments.

Exhibit familiarity with enterprise risk management and compliance frameworks.

Show experience in configuring and maintaining SAP GRC tools to meet business needs.

A minimum of 3 years of dedicated experience in SAP Governance Risk and Compliance (SAP GRC) is essential.

This role requires a foundation of 15 years of full-time education.