Application Support Engineer
Accenture
Accenture
Embark on a dynamic career as an Application Support Engineer, where you'll act as a software detective. Your mission will involve identifying and resolving issues within critical business systems, providing essential support across multiple components. This role is crucial for maintaining the integrity and performance of our enterprise solutions.
We are seeking an experienced professional with a minimum of 3 years of dedicated experience in OpenText Documentum. The ideal candidate will also possess a strong understanding of enterprise content management, document archiving, and data retention principles. This position requires a 15-year full-time education background.
As an Application Support Engineer, you will be instrumental in providing a dynamic service, pinpointing and resolving complex issues within various facets of our critical business systems. Your proactive approach will ensure the seamless operation of these platforms.
You are expected to embody a positive and open attitude towards learning new technologies and tasks. Taking ownership of assignments from inception to completion is key. Cultivating strong team spirit, collaboration, and effective communication skills are essential for success in this client-facing role.
A minimum of 3 years of hands-on experience with OpenText Documentum is mandatory. You will also be expected to leverage your expertise in:
- Enterprise Archiving Strategy - Data Retention & Governance Framework - OpenText Repository Design - SAP ArchiveLink Configuration Design - Data Volume Management Plan - Functional Specifications - Archiving & Migration Strategy - Test Scripts & UAT Sign-off - Cutover & Go-Live Support Plans - Training & Knowledge Transfer Documentation
This position requires a commitment to client-facing responsibilities and necessitates working exclusively from the client's location in Bhilai, Chhattisgarh.
Accenture
IT Consulting