Application Support Engineer

Accenture

3–5 yrs Bhilai, Kolkata Full Time Work from office
Accenture logo
Posted : 7 Sept 2026

Job description

Embark on a dynamic career as an Application Support Engineer, where you'll act as a software detective. Your mission will involve identifying and resolving issues within critical business systems, providing essential support across multiple components. This role is crucial for maintaining the integrity and performance of our enterprise solutions.

We are seeking an experienced professional with a minimum of 3 years of dedicated experience in OpenText Documentum. The ideal candidate will also possess a strong understanding of enterprise content management, document archiving, and data retention principles. This position requires a 15-year full-time education background.

Responsibilities

As an Application Support Engineer, you will be instrumental in providing a dynamic service, pinpointing and resolving complex issues within various facets of our critical business systems. Your proactive approach will ensure the seamless operation of these platforms.

You are expected to embody a positive and open attitude towards learning new technologies and tasks. Taking ownership of assignments from inception to completion is key. Cultivating strong team spirit, collaboration, and effective communication skills are essential for success in this client-facing role.

Qualifications

A minimum of 3 years of hands-on experience with OpenText Documentum is mandatory. You will also be expected to leverage your expertise in:

- Enterprise Archiving Strategy - Data Retention & Governance Framework - OpenText Repository Design - SAP ArchiveLink Configuration Design - Data Volume Management Plan - Functional Specifications - Archiving & Migration Strategy - Test Scripts & UAT Sign-off - Cutover & Go-Live Support Plans - Training & Knowledge Transfer Documentation

This position requires a commitment to client-facing responsibilities and necessitates working exclusively from the client's location in Bhilai, Chhattisgarh.

Essential Skills

OpenText DocumentumEnterprise Archiving StrategyData Retention & Governance FrameworkOpenText Repository DesignSAP ArchiveLink Configuration DesignData Volume Management PlanFunctional SpecificationsArchiving & Migration StrategyTest Scripts & UAT Sign-offCutover & Go-Live Support PlansTraining & Knowledge Transfer Documentation

More Details

RoleApplication Support Engineer
DepartmentApplication Support Engineer
Employment TypeFull Time, Work from office

About the Company

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Accenture

IT Consulting

Application Support Engineer at Accenture | SkillMX | SkillMX