Seeking a skilled Application Support Engineer to act as a software detective, identifying and resolving issues within critical business systems. This role involves a proactive approach to system anomaly detection and ensuring smooth application operation.

Responsibilities include continuous monitoring, troubleshooting, and collaborating with teams to maintain system stability. The engineer will support business continuity and operational efficiency by ensuring the high performance of essential business applications.

- Independently perform duties and strive to become a Subject Matter Expert (SME). - Actively participate and contribute to team discussions and problem-solving sessions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams to gather insights and diagnose complex system issues. - Clearly document findings and resolutions for knowledge sharing and future reference. - Assist in the deployment of system updates and patches to enhance functionality and security. - Mentor and support junior team members by sharing expertise and technical guidance.

- Minimum 3 years of experience in Adobe Marketo Engage is required, with an overall experience range of 2-5 years. - A solid foundation in problem-solving and the ability to efficiently analyze and resolve software issues is essential. - Proven experience in monitoring and maintaining enterprise-level software applications. - Effective communication skills to convey technical information to diverse audiences. - Familiarity with system integration and data flow within intricate business environments. - Demonstrated ability to manage multiple priorities independently in a fast-paced setting. - Requires 15 years of full-time education.