Join our team as an Application Support Engineer and become a vital part of ensuring the smooth operation of critical business systems. In this role, you will act as a software detective, proactively identifying and resolving issues across multiple system components. Your dynamic approach will be key to maintaining system stability and business continuity.

This position requires a keen analytical mind and a collaborative spirit. You'll work closely with various teams to diagnose problems, implement solutions, and enhance overall system reliability. Continuous engagement with system performance and effective communication are essential for success.

- Investigate and resolve technical issues within critical business systems. - Act as a subject matter expert (SME) for application support. - Contribute actively to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to minimize system downtime and ensure timely resolutions. - Document findings, solutions, and process improvements for stakeholders. - Support and mentor junior team members in troubleshooting techniques.

- Minimum 3 years of experience with Snowflake Data Warehouse is essential. - Strong understanding of data warehousing principles and cloud-based data solutions. - Proven experience in monitoring and troubleshooting data pipelines and ETL processes. - Proficiency in SQL querying and optimization. - Ability to analyze system logs and performance metrics effectively. - Excellent communication skills for interacting with technical and non-technical colleagues. - A foundational education of 15 years of full-time study is required.