Seeking a skilled Application Support Engineer to act as a software detective, identifying and resolving issues within critical business systems. This role involves dynamic service delivery, troubleshooting complex problems, and ensuring smooth business operations. You'll collaborate with diverse teams, analyze system performance, and contribute to process improvements, all while maintaining a commitment to exceptional end-user service.

- Take ownership of tasks and aim to become a subject matter expert. - Actively contribute to team discussions and problem-solving sessions. - Develop and implement best practices for efficient application support. - Clearly document and communicate technical challenges and their solutions to stakeholders.

- Minimum of 3 years of experience is required, specifically with Epic Systems. - A strong foundation in analytical and problem-solving skills is essential. - Proven experience in troubleshooting and resolving software-related issues. - Familiarity with system monitoring tools and techniques is beneficial. - Ability to work effectively and collaboratively within a team environment.