This role involves acting as a software detective to identify and resolve issues within critical business systems. You will provide a dynamic service, troubleshooting problems across multiple system components.

Your responsibilities will include analyzing system performance, implementing solutions to boost operational efficiency, and proactively identifying potential issues before they impact business operations.

As an Application Support Engineer, you'll collaborate with various teams to ensure systems run smoothly, contributing to uninterrupted and effective business operations.

Take ownership of issues and become a subject matter expert (SME) in application support. Actively participate in and contribute to team discussions and problem-solving sessions. Assist in the development and deployment of software solutions to enhance system performance. Maintain comprehensive documentation of issues and their resolutions to facilitate knowledge sharing. Collaborate with cross-functional teams to troubleshoot and resolve software-related problems.

A minimum of 3 years of experience is required, with a strong focus on Python programming. Demonstrated proficiency in software debugging techniques is essential. Familiarity with version control systems like Git and database management with SQL is expected. Experience working with various operating systems and environments is beneficial. A foundational understanding of Agentic frameworks would be advantageous.