Application Support Engineer
Accenture
Accenture
Step into the role of an Application Support Engineer and become a crucial software detective for our critical business systems. You'll be responsible for identifying and resolving issues across multiple system components, ensuring seamless operations and maintaining the integrity of our applications. This position requires a proactive approach to system monitoring and a dedication to providing timely, effective solutions.
Collaboration is key in this role. You will work closely with various teams to understand system requirements, troubleshoot complex problems, and contribute to the continuous improvement of our support processes. Sharing your findings through clear documentation will foster knowledge within the team and support future problem-solving efforts.
- Act as a subject matter expert, performing duties independently. - Actively participate and contribute in team discussions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams to address system needs and resolve intricate issues. - Document findings and solutions meticulously for knowledge sharing. - Enhance support processes and tools for improved service delivery. - Mentor and guide junior team members to support their professional development.
The ideal candidate will possess a minimum of 3 years of hands-on experience with Salesforce Lightning Web Components. A strong background in developing and maintaining user interfaces using modern web technologies is essential. You should have a solid understanding of component-based architecture and event-driven programming principles. The ability to effectively debug and resolve issues within complex software environments is crucial. Familiarity with integration techniques and backend service interaction is also required.
Candidates must have completed 15 years of full-time education. This position is based in our Navi Mumbai office.
Accenture
IT Consulting