Join our team as an Application Support Engineer and step into the role of a software detective. You'll be instrumental in a dynamic service, identifying and resolving issues across multiple components of critical business systems. This position demands a proactive approach to problem-solving, ensuring the seamless operation of essential applications. Your contributions will be vital in maintaining business continuity and system reliability.

This role offers an opportunity to become a subject matter expert and contribute significantly to team discussions. You will be empowered to provide solutions to complex work-related challenges and collaborate effectively with cross-functional teams to address system intricacies. Clear documentation and communication of findings are key aspects of this role, alongside contributing to the continuous improvement of support processes.

- Act as a software detective to identify and resolve issues within critical business systems. - Provide dynamic service and ensure the smooth operation of essential applications. - Proactively identify problems and analyze system behavior. - Collaborate with cross-functional teams to understand system challenges and implement effective resolutions. - Document and communicate findings and solutions clearly to stakeholders. - Contribute to the continuous improvement of support processes and tools. - Offer guidance and support to junior team members to foster knowledge sharing.

- Minimum 3 years of experience is required, specifically in SAP PP Production Planning & Control Discrete Industries. - A 15-year full-time education is mandatory, with qualifications such as B.E., B.Tech., MCA, MBA (or equivalent) and higher considered. - Strong analytical and problem-solving skills are essential for troubleshooting production planning and control processes. - Proven experience in resolving issues within SAP production planning modules is expected. - Ability to interpret system logs and error messages to determine root causes. - Good communication skills are necessary for effective interaction with technical and business users. - Familiarity with business process workflows in discrete manufacturing environments is beneficial.