Join our team as an Application Support Engineer and play a crucial role in maintaining the health of our critical business systems. You will be responsible for identifying and resolving software issues, ensuring seamless operations. This dynamic role involves deep dives into system components to provide effective solutions and uphold system reliability.

As an Application Support Engineer, you are expected to become a subject matter expert and contribute independently. Your role involves active participation in team discussions, providing innovative solutions to complex problems, and collaborating with cross-functional teams. You will document findings, communicate resolutions, and assist in enhancing support processes, also mentoring junior team members.

This position requires a minimum of 3 years of dedicated experience with UKG Pro. A solid foundation in analytical thinking and problem-solving is essential for diagnosing and resolving software issues effectively. Candidates must possess experience with system monitoring tools and incident management, alongside the ability to manage time efficiently in a fast-paced environment. A commitment to continuous learning and process improvement is highly valued.