This role is for an Application Support Engineer, acting as a software detective to identify and resolve issues within critical business systems. The position requires a deep understanding of Microsoft Cloud Enterprise Architecture and a minimum of 3 years of experience.

We are looking for a forward-thinking professional with an AI-first mindset. The ideal candidate will design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks to drive innovation and efficiency.

- Independently perform duties and become a subject matter expert. - Actively participate and contribute to team discussions. - Provide solutions to work-related challenges. - Assist in developing and implementing best practices for application support. - Collaborate with cross-functional teams to improve system performance and reliability. - Lead AI-driven solution design and delivery, applying GenAI and Agentic AI to solve complex business problems, automate processes, and integrate intelligent insights.

A minimum of 3 years of experience in Microsoft Cloud Enterprise Architecture is required. A 15-year full-time education is also a prerequisite for this role.

Key skills include a strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. The ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization is crucial. Proficiency in Microsoft Cloud Enterprise Architecture and a solid understanding of cloud computing principles are essential.