Join our team as an Application Support Engineer and become a vital part of our critical business systems. In this dynamic role, you'll act as a software detective, meticulously identifying and resolving issues across multiple system components. Your proactive approach will ensure the smooth and reliable operation of essential applications, demanding continuous monitoring and collaborative problem-solving.

- Independently perform duties and develop expertise to become a subject matter expert. - Actively participate and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to understand system needs and address complex challenges. - Clearly document findings and solutions to facilitate knowledge sharing. - Contribute to the ongoing enhancement of support processes and tools for improved service delivery. - Mentor and support junior team members, promoting their professional development.

- A strong proficiency in Epic Systems is essential for this role. - Develop advanced analytical and problem-solving skills to effectively diagnose and resolve software issues. - Gain experience with system monitoring and incident management tools for tracking and addressing system anomalies. - Communicate technical information clearly and concisely to diverse audiences. - Understand software development life cycle concepts and best practices in application support. - Thrive under pressure and effectively manage multiple priorities in a fast-paced environment.