Become a software detective as an Application Support Engineer. This dynamic role involves identifying and resolving issues within critical business systems. You'll proactively monitor system performance, diagnose problems, and ensure the smooth operation of essential applications. Collaboration with various teams is key to maintaining system stability and supporting business continuity through effective problem-solving.

This position requires continuous engagement to ensure seamless integration and functionality of software components. You'll be instrumental in documenting and communicating findings, as well as contributing to process improvements that enhance system reliability and efficiency.

- Take ownership and become a Subject Matter Expert (SME). - Actively participate and contribute in team discussions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams for seamless software integration. - Clearly document and communicate findings and resolutions to stakeholders. - Assist in developing and implementing process improvements for enhanced system reliability.

This role demands a minimum of 3 years of experience with PHP (Programming Language). A strong foundation in debugging and troubleshooting web-based applications is essential. Proficiency in database management and query optimization, particularly related to PHP, is required. Familiarity with version control systems and deployment processes is beneficial. The ability to analyze logs and system metrics to pinpoint root causes is crucial.

An understanding of web technologies like HTTP, REST, and APIs is expected. The educational qualification requires 15 years of full-time education. This position is based at our M2B - STPI office.