Join our team as an Application Support Engineer and step into the role of a software detective. You will be instrumental in identifying and resolving issues within critical business systems, ensuring their smooth and continuous operation. This position involves proactive monitoring, in-depth analysis, and close collaboration to maintain the performance and reliability of essential applications, directly contributing to our business success.

This role is ideal for an individual who thrives on solving complex technical challenges and ensuring the integrity of our software ecosystem. You will be a key player in maintaining operational excellence and supporting our strategic goals.

- Investigate and resolve software defects and application issues. - Perform independent analysis and become a subject matter expert. - Actively participate in team discussions and contribute to problem-solving. - Collaborate with cross-functional teams for timely issue resolution. - Document troubleshooting procedures and solutions for knowledge base development. - Support system updates and enhancements to optimize application performance. - Mentor and guide junior team members, sharing expertise.

- Minimum 3 years of experience is required, with a strong focus on Murex Connectivity 2.0. - Proficiency in Murex Connectivity 2.0 is essential. - Experience with Murex Back Office Workflows is advantageous. - Demonstrated ability in diagnosing and resolving complex software issues. - Familiarity with system monitoring tools and techniques. - Skills in analyzing logs and system outputs to pinpoint root causes. - Effective communication skills for liaising with diverse stakeholders. - A 15-year full-time education is a prerequisite for this role.