Application Support Engineer
Accenture
Accenture
As an Application Support Engineer, you'll act as a software detective, identifying and resolving issues across multiple components of critical business systems. This role demands a dynamic service approach to ensure the smooth operation of essential applications.
You will proactively monitor system performance, diagnose problems, and collaborate with various teams to understand system behavior. The goal is to deliver timely solutions, maintain business continuity, and enhance overall system reliability.
Perform tasks independently and aim to become a subject matter expert (SME). Actively participate and contribute to team discussions and problem-solving sessions. Collaborate with cross-functional teams to gather necessary information and troubleshoot complex system issues. Document findings and resolutions to build a comprehensive knowledge base. Assist with system updates and patches to improve application stability. Support junior team members through knowledge sharing and guidance.
A minimum of 3 years of experience is required, with a strong emphasis on Spring Boot.
A 15-year full-time education is a prerequisite for this role.
This position is based in our Pune office.
Accenture
IT Consulting