As an Application Support Engineer, you will act as a software detective, providing dynamic service to identify and resolve issues within critical business systems. This role involves deep diving into system components to ensure smooth operation and reliability. Your contributions will be vital in maintaining the efficiency and stability of our essential applications, supporting key business processes and overall organizational success.

- Independently perform tasks and develop expertise to become a Subject Matter Expert (SME). - Actively engage and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to ensure prompt resolution of system issues. - Clearly document and communicate findings and implemented solutions to stakeholders. - Support the ongoing enhancement of support processes and tools. - Provide mentorship and guidance to junior team members.

- Minimum of 2 years of experience specifically in SAP for Oil & Gas Downstream. - Strong analytical and problem-solving capabilities within enterprise software environments. - Proven experience in troubleshooting and resolving complex application issues. - Ability to understand and manage interdependencies between multiple system components. - Effective communication skills for interacting with both technical and business users. - Familiarity with monitoring tools and incident management workflows is beneficial. - A foundational education spanning 15 full-time years is required.