Embrace the role of an Application Support Engineer, functioning as a critical software detective. Your primary mission will be to proactively identify and resolve complex issues within multiple components of essential business systems. This dynamic position demands a sharp analytical mind and a dedication to ensuring the seamless operation of critical applications.

You will be instrumental in maintaining system stability and performance, directly contributing to the achievement of overall business objectives through continuous monitoring and troubleshooting.

Independently drive problem resolution and evolve into a subject matter expert (SME). Actively participate and contribute to team discussions, fostering a collaborative environment. Provide robust solutions to work-related challenges, ensuring effective system functionality. Collaborate effectively with cross-functional teams to guarantee prompt resolution of system issues. Clearly document and communicate findings and implemented solutions to all relevant stakeholders. Contribute to the ongoing enhancement of support processes and tools, promoting efficiency. Offer guidance and support to junior team members, facilitating their professional growth.

Demonstrate a strong command of Informatica MDM as a core technical requirement. Experience with Oracle Procedural Language Extensions to SQL (PLSQL) is considered a valuable asset. Possess a minimum of 3 years of hands-on experience in Informatica MDM. A foundational 15 years of full-time education is mandatory for this role. Develop strong analytical and problem-solving skills to diagnose intricate system issues. Gain proficiency in monitoring and maintaining enterprise-level software applications. Excel in a collaborative team setting, contributing positively to team dynamics. Utilize excellent communication skills to articulate technical information with clarity and precision.