As an Application Support Engineer, you will embody the role of a software detective, delivering dynamic service to pinpoint and resolve issues across critical business systems. Your daily activities will involve close collaboration with diverse teams to troubleshoot and overcome technical hurdles, ensuring the smooth operation of applications essential to business functions.

You will actively participate in problem-solving initiatives, conduct system performance analyses, and contribute to the ongoing enhancement of application support methodologies. A steadfast commitment to providing outstanding service to all stakeholders will be paramount.

Expected to serve as a Subject Matter Expert (SME).

Collaborate effectively and manage team performance.

Take ownership of team decisions.

Engage with multiple teams and influence key strategic decisions.

Deliver robust solutions for immediate team needs and across various organizational units.

Facilitate knowledge-sharing sessions to elevate team competencies.

Monitor application performance and proactively identify and address potential issues.

Possess a strong command of Salesforce Lightning Web Components.

Demonstrate a solid understanding of fundamental web development principles and best practices.

Have prior experience with JavaScript frameworks and libraries.

Exhibit familiarity with the Salesforce platform's features and capabilities.

Showcase a proven ability to troubleshoot and debug complex software challenges.

Candidates should have a minimum of 5 years of experience specifically with Salesforce Lightning Web Components.