Become a pivotal part of our engineering team as an Application Support Engineer. This role involves acting as a software detective, providing essential services to identify and resolve complex issues across critical business systems. You will contribute to ensuring the seamless operation of applications, directly impacting business efficiency and user satisfaction.

Your daily activities will focus on troubleshooting software intricacies, analyzing system performance metrics, and collaborating with team members to deliver timely and effective solutions. You will also engage with stakeholders to understand their challenges, driving improvements in system functionality and overall user experience.

- Independently take ownership and develop expertise in specific system areas. - Actively contribute to team discussions and knowledge sharing. - Propose and implement solutions for technical challenges. - Document processes and solutions to build team knowledge assets. - Collaborate with stakeholders to gather requirements and feedback for system enhancements.

This position requires a minimum of 3 years of dedicated experience in application support, with a strong emphasis on Epic Systems proficiency. A foundation of 15 years of full-time education is also a prerequisite for this role.

Key technical strengths include excellent analytical and problem-solving abilities crucial for diagnosing and resolving software intricacies. Familiarity with system monitoring tools is beneficial for ensuring optimal performance, and the capacity to collaborate effectively with diverse teams is essential for successful solution implementation.