Step into the role of an Application Support Engineer, where you'll act as a digital detective, providing a vital service by identifying and resolving issues within complex business systems. This dynamic position demands a proactive approach to monitoring and investigating challenges across various critical components, ensuring seamless operations.

You will be responsible for ensuring system reliability and performance through active participation and collaboration with cross-functional teams. The role emphasizes independent performance, aiming for Subject Matter Expert (SME) status while contributing to the development of solutions for work-related problems.

- Act as a software detective, identifying and resolving issues within critical business systems. - Monitor systems proactively and investigate anomalies to ensure smooth operations. - Collaborate with cross-functional teams to enhance system reliability and performance. - Document and communicate findings and resolutions clearly to stakeholders. - Assist in developing and implementing process improvements to prevent recurring issues. - Share knowledge and provide guidance to junior team members.

A minimum of 3 years of experience in Data Governance is essential. Candidates should possess a strong understanding of data quality management and compliance frameworks, along with experience in data lifecycle and metadata management.

Familiarity with tools for monitoring data integrity and security, coupled with excellent problem-solving skills and meticulous attention to detail in managing data assets, is required. A minimum of 15 years of full-time education is a prerequisite for this position.