Become a pivotal part of our team as an Application Support Engineer, functioning as a software detective. You will deliver dynamic service by identifying and resolving issues across critical business systems. This role involves deep dives into software problems, performance analysis, and ensuring seamless application operation to support business objectives. Close collaboration with users to understand their challenges and provide timely, effective solutions is key to enhancing organizational efficiency.

- Independently perform tasks and strive to become a subject matter expert. - Actively participate and contribute to team discussions. - Provide effective solutions to work-related problems. - Document processes and solutions to foster team knowledge sharing. - Commit to continuous learning to stay abreast of emerging technologies and best practices.

A minimum of 3 years of experience with Epic Systems is mandatory for this position. Strong analytical skills are essential for diagnosing and resolving complex software issues. Familiarity with database management and query languages is beneficial. The ability to collaborate effectively within a team environment is highly valued. This role requires a foundational education spanning 15 full-time years.