Join our team as an Application Support Engineer and become a vital part of our critical business systems. In this role, you will act as a software detective, identifying and resolving complex issues across multiple system components. Your efforts will ensure the smooth and efficient operation of our essential business applications, contributing directly to our company's success.

This position offers a unique opportunity to deepen your expertise in software troubleshooting and to make a tangible impact on system reliability. You will collaborate with talented professionals and contribute to a dynamic support environment.

As an Application Support Engineer, you will be expected to perform independently and develop into a Subject Matter Expert (SME).

Key responsibilities include: - Actively participating and contributing to team discussions and problem-solving sessions. - Collaborating with cross-functional teams to understand system challenges and implement effective resolutions. - Documenting and clearly communicating findings and solutions to stakeholders for knowledge sharing. - Assisting in the continuous improvement of support processes to enhance system stability and user satisfaction.

To excel in this role, a minimum of 3 years of experience in SAP SCM APO Advanced Planning & Optimization is required.

We are looking for candidates with: - Strong analytical skills to diagnose and troubleshoot complex software issues, particularly within supply chain management systems. - Experience in monitoring and maintaining the performance of critical business applications. - The ability to understand the interdependencies of various system components to provide comprehensive support. - Excellent problem-solving capabilities coupled with effective communication skills for liaising with both technical and non-technical teams.

A 15-year full-time education is a prerequisite for this position, and the role is based in our Bengaluru office.