Step into the role of an Application Support Engineer, a vital position where you'll act as a software detective, diligently identifying and resolving issues within critical business systems. This dynamic service ensures the seamless operation of complex applications, requiring a proactive approach to challenges and timely solutions. Your focus will be on continuous monitoring, insightful analysis, and effective collaboration to maintain system reliability and performance, significantly contributing to business continuity and user satisfaction.

- Take ownership and become a Subject Matter Expert (SME). - Actively participate and contribute to team discussions. - Develop and implement effective solutions for work-related problems. - Collaborate with cross-functional teams to gather insights and troubleshoot complex system issues. - Document all findings and resolutions to build a comprehensive knowledge base. - Support system updates and enhancements to improve functionality. - Mentor junior team members by sharing knowledge and providing guidance.

- Minimum of 3 years of experience in Oracle HCM Cloud BI Reporting and Analytics is essential. - Possess strong analytical skills for effective technical issue diagnosis and resolution. - Demonstrate experience in data extraction, transformation, and reporting within cloud-based HCM systems. - Ability to interpret complex data sets and generate actionable insights using reporting tools. - Familiarity with business intelligence concepts and best practices in cloud environments. - Exhibit excellent problem-solving skills with a keen eye for detail and accuracy. - A prerequisite of 15 years of full-time education is required.