As an Application Support Engineer, you will be the frontline problem-solver for critical business systems. Your expertise will be vital in identifying and resolving issues across various software components, ensuring seamless operations.

You will collaborate with diverse teams to troubleshoot and resolve software challenges, analyze system performance, and implement solutions that enhance reliability and efficiency. This role is key to maintaining business integrity and effectively supporting users.

A strong understanding of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks is essential. You will align AI capabilities with business goals, focusing on scalability, responsible implementation, and delivering tangible value.

Independently take ownership of tasks and develop into a subject matter expert (SME).

Actively participate and contribute to team discussions and problem-solving sessions.

Assist in documenting processes and solutions to build collective team knowledge.

Engage in continuous learning to stay abreast of the latest technological advancements and best practices.

Demonstrated proficiency in Google Cloud Vertex AI Model Development.

A solid understanding of cloud computing principles and their practical application.

Experience in deploying and managing machine learning models.

Familiarity with debugging and troubleshooting software applications.

Ability to foster collaboration within a team-oriented environment.

Requires a minimum of 3 years of experience in Google Cloud Vertex AI Model Development. A 15-year full-time education is mandatory.