Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer, where you'll be the digital detective for our critical business systems. This dynamic role involves identifying and resolving issues across multiple system components, ensuring seamless operations.
You'll proactively monitor applications, analyze system behavior, and collaborate with various teams to maintain business continuity. Your efforts will be crucial in guaranteeing the smooth functioning of essential business applications and efficiently resolving any disruptions.
- Take ownership of issues, becoming a subject matter expert in your domain. - Actively contribute to team discussions and problem-solving sessions. - Develop and implement solutions to address system-related challenges. - Partner with cross-functional teams to resolve system issues promptly, minimizing downtime. - Clearly document and communicate findings and resolutions to stakeholders. - Support the enhancement of system reliability and support efficiency through process improvements. - Mentor junior team members, sharing expertise in troubleshooting techniques.
- Minimum 3 years of experience with Snowflake Data Warehouse is essential. - Solid understanding of data warehousing principles and cloud-based data storage. - Proven ability to monitor and troubleshoot data pipelines and ETL processes within Snowflake. - Skilled in analyzing system logs and performance metrics to pinpoint root causes. - Proficiency in SQL querying and optimization for effective data retrieval. - Strong communication skills for engaging with both technical and non-technical audiences.
Accenture
IT Consulting