Become a software detective as an Application Support Engineer, providing dynamic service to identify and resolve issues within critical business systems. This role demands a proactive approach to analyzing system behavior and ensuring the seamless operation of essential applications. You'll be responsible for continuous monitoring, collaborating with diverse teams, and delivering timely solutions to maintain system reliability and performance in a fast-paced environment.

- Act as a subject matter expert, performing independently. - Actively participate and contribute to team discussions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams for integrated functionality. - Clearly document and communicate findings to stakeholders. - Enhance system support efficiency through process improvement. - Mentor junior team members for knowledge sharing.

- Minimum of 2 years of experience, specifically with Epic Systems. - Demonstrated strong analytical and problem-solving skills for complex software issues. - Proficiency in system monitoring and incident management tools. - Ability to interpret technical documentation and communicate effectively. - Familiarity with software troubleshooting and root cause analysis. - Proven ability to work collaboratively in a team and manage individual tasks.