Become a software detective and provide dynamic support, identifying and resolving issues across critical business systems. This role involves troubleshooting, analyzing system performance, and ensuring applications run smoothly to support business operations. You'll collaborate with users to understand challenges and deliver timely solutions, enhancing overall organizational efficiency.

Embrace continuous learning to stay ahead of emerging technologies and best practices. This position offers the opportunity to shape the future by applying solution-based thinking to various industries, from fashion to finance and travel to telco.

Take ownership of tasks and develop into a subject matter expert. Actively participate and contribute to team discussions and problem-solving initiatives. Assist in documenting processes and solutions to enrich team knowledge.

Continuously engage in learning and development to keep pace with the latest technological advancements and industry best practices. Contribute to creating software that powers change and empowers people.

A minimum of 3 years of experience is required, specifically with Epic Systems. A 15-year full-time education is a prerequisite for this role. Strong analytical abilities are essential for diagnosing and resolving complex software issues.

Familiarity with database management and query languages will be beneficial. The capacity to work effectively within a team-oriented setting is highly valued. Experience with system integration and general troubleshooting is also advantageous.