Join our team as an Application Support Engineer, where you'll be the go-to problem solver for critical business systems. This role involves acting as a software detective, diligently identifying and resolving complex issues across multiple application components. You will contribute to the dynamic resolution of technical challenges, ensuring the continuous operation and reliability of our essential platforms. Your expertise will be crucial in maintaining optimal system performance and availability.

As an Application Support Engineer, you will take ownership of issues, aiming to become a subject matter expert. Active participation in team discussions and contributing to solution development are key. You'll collaborate with various teams to troubleshoot intricate system problems, documenting findings for knowledge sharing and process improvement. Additionally, you'll provide guidance to junior team members and proactively monitor system performance to prevent downtime.

This role requires a strong command of Playwright. You'll need robust analytical and problem-solving skills to effectively diagnose and resolve software defects. Experience with debugging tools and techniques is essential. The ability to understand the interactions between multiple software components within business systems is crucial. Excellent communication skills are necessary for conveying technical information to diverse audiences. Familiarity with software lifecycle and incident management practices is expected. A minimum of 3 years of experience in Playwright and 15 years of full-time education are mandatory.