As an Application Support Engineer, you'll be instrumental in identifying and resolving issues within critical business systems. This role involves dynamic problem-solving and ensuring the seamless operation of essential applications. You will collaborate with teams to troubleshoot software challenges, analyze system performance, and implement solutions for enhanced reliability and efficiency. Your contributions will be vital in maintaining business integrity and effectively supporting users.

A strong understanding of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks is crucial. The ability to align AI capabilities with business objectives while ensuring scalability and responsible use is key to realizing tangible value.

- Take ownership and become a subject matter expert. - Actively participate and contribute to team discussions. - Provide solutions to work-related problems. - Document processes and solutions to improve team knowledge. - Engage in continuous learning to stay current with technologies and methodologies.

A minimum of 3 years of experience in Google Cloud Vertex AI Model Development is required. A solid grasp of cloud computing principles and practices is essential, along with experience in deploying and managing machine learning models. Familiarity with troubleshooting and debugging software applications is necessary. The candidate must be able to work effectively in a collaborative, team-oriented environment.

A total of 15 years of full-time education is a prerequisite for this role.