Join our team as an Application Support Engineer and play a crucial role in maintaining the integrity of our critical business systems. You will act as a software detective, diligently identifying and resolving issues across various system components. This is an exciting opportunity to contribute to dynamic service delivery and ensure smooth operations.

As an integral part of the team, you will manage Veeva CRM/Vault CRM configurations and support change requests from analysis to bug fixes. Your responsibilities will include user setup, Alignment, security tasks, and custom code development. You will also handle support/AMS activities using ServiceNow, lead client and team meetings, and propose innovative automation solutions. Integration support using various technologies is also a key aspect of this role.

This role requires a minimum of 3-4 years of dedicated experience in Veeva Vault CRM. A strong understanding of the Veeva data model, configuration tasks, and change request implementation is essential. Proficiency in writing custom code, user setup, Alignment, and security models within Veeva is expected. Experience with project management tools like JIRA and ServiceNow for AMS activities is beneficial. Excellent communication and stakeholder management skills are a must.