Embrace the role of a software detective as an Application Support Engineer, dedicated to identifying and resolving issues within critical business systems. This dynamic position involves a comprehensive approach to system analysis and problem-solving.

Your expertise will be crucial in maintaining the stability and performance of essential applications. You will proactively monitor systems, troubleshoot complex problems, and collaborate with various teams to ensure seamless operations and support overarching business objectives.

Expected to develop into a subject matter expert and perform with a high degree of autonomy. You will actively contribute to team discussions and provide insightful solutions to work-related challenges.

Collaborate effectively with cross-functional teams to guarantee the swift resolution of system issues. Clearly document and communicate findings and proposed solutions to all relevant stakeholders.

Participate in the ongoing enhancement of support processes and tools. Offer guidance and support to junior team members, fostering their professional growth and development within the team.

A minimum of 3 years of dedicated experience in Informatica MDM is essential for this role. Proficiency in Oracle Procedural Language Extensions to SQL (PL/SQL) is considered a valuable asset.

Demonstrate strong analytical and problem-solving skills, with the proven ability to dissect complex system issues. Experience in monitoring and maintaining enterprise-level software applications is required.

Possess the ability to thrive in a collaborative team environment and communicate technical information clearly and effectively.