Embark on a career as an Application Support Engineer, where you'll act as a software detective to identify and resolve issues across critical business systems. This dynamic role involves proactive monitoring, in-depth analysis of system behavior, and ensuring the seamless operation of essential applications. Collaborate with diverse teams to maintain system stability and swiftly address disruptions, contributing to a robust and efficient technology environment.

- Become an independent Subject Matter Expert (SME). - Actively participate and contribute to team discussions. - Provide effective solutions to work-related challenges. - Partner with cross-functional teams for timely issue resolution and performance enhancement. - Document findings and solutions to facilitate knowledge sharing. - Support the creation and implementation of monitoring strategies. - Mentor junior team members by sharing expertise and troubleshooting guidance.

- Minimum 3 years of experience specifically with Dynatrace APM. - Proven ability in application performance monitoring and issue diagnosis using APM tools. - Strong analytical capabilities for interpreting system data and pinpointing complex problem root causes. - Adaptability to work with diverse technology stacks and understand system interdependencies. - Excellent communication skills for engaging with both technical and non-technical stakeholders. - Proficiency in documenting technical processes and solutions clearly. - A foundational education equivalent to 15 years of full-time study is required.