Join our team as an Application Support Engineer and act as a software detective. You will be instrumental in providing dynamic service, identifying and resolving issues across critical business systems. This role offers the chance to delve into complex challenges and contribute to the stability of our applications.

Your primary responsibilities include configuring Veeva CRM/Vault CRM, managing change requests from analysis to bug fixes, and handling user setup, Alignment, and security. You'll also develop custom code, manage support activities using ServiceNow, lead client meetings, guide the team, and identify automation opportunities. Integration support using various tools and technologies is also a key part of this role.

A minimum of 3-4 years of experience with Veeva Vault CRM is essential for this position. Candidates must have a solid understanding of the Veeva data model and experience with custom code development, including triggers, workflows, and classes. Proficiency in project management tools like JIRA and experience with ServiceNow for support activities are required. Excellent communication and stakeholder management skills are also crucial.