Join our team as an Application Support Engineer and become a vital part of our IT operations. You will leverage your analytical prowess to act as a software detective, identifying and resolving complex issues across various critical business systems. This role offers a dynamic environment where you'll contribute to ensuring the smooth functioning and continuous improvement of our applications, directly impacting business success.

As an Application Support Engineer, you will be expected to perform independently and evolve into a subject matter expert. Your role involves active participation in team discussions, contributing innovative solutions to work-related challenges, and assisting in the documentation of processes to enhance collective knowledge. You will also engage with stakeholders to gather requirements and provide insightful feedback on system performance, ensuring alignment with business objectives.

To excel in this role, you should possess a strong command of Epic Systems and demonstrate robust analytical skills for diagnosing and resolving software issues. Experience in troubleshooting, debugging applications, and understanding system integration and data flow management is essential. The ability to clearly communicate technical information to non-technical users is also highly valued. A minimum of 2 years of relevant experience is required, along with a comprehensive 15 years of full-time education.