Embark on a career as an Application Support Engineer, where you'll be instrumental in resolving complex issues within critical business systems. This role is akin to being a software detective, requiring keen analytical skills to identify and rectify problems across multiple system components.

You will proactively monitor system health, diagnose performance bottlenecks, and ensure the seamless operation of essential applications. Collaboration with diverse teams will be key to understanding system interdependencies and the impact of any encountered issues, ultimately contributing to business continuity.

Key responsibilities include acting as a Subject Matter Expert (SME) and performing independently. Active participation in team discussions and contributing to problem-solving are essential.

You will collaborate with cross-functional teams to map system dependencies and understand the ramifications of issues. Documenting troubleshooting processes and solutions will build a valuable knowledge base. Additionally, you'll mentor junior team members and proactively identify potential risks to prevent system downtime.

A strong foundation in Data Engineering is a primary requirement, complemented by extensive knowledge of data pipeline development and maintenance.

Proficiency in database management, data integration techniques, and analyzing system logs for root cause identification is expected. Familiarity with cloud platforms, data storage solutions, and scripting/automation for support process enhancement is highly beneficial. A minimum of 2 years of experience in Data Engineering and 15 years of full-time education are mandatory.