Application Support Engineer
Accenture
Accenture
As an Application Support Engineer, you will act as a software detective, providing a dynamic service to identify and resolve issues within critical business system components. Your role involves proactive monitoring, in-depth analysis of system behavior, and ensuring the smooth operation of essential applications. You will be continuously engaged with system performance, collaborating with various teams to maintain system reliability and efficiency.
- Act as a subject matter expert, performing independently. - Actively contribute to team discussions and provide solutions to work-related challenges. - Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime. - Document troubleshooting procedures and solutions to build a comprehensive knowledge base. - Mentor junior team members by sharing expertise and offering guidance on complex problems. - Continuously monitor system health and propose enhancements for improved stability and performance.
A minimum of 3 years of experience in SAP Basis Administration is required. This position requires 15 years of full-time education. Proficiency in SAP Basis Administration is a mandatory skill. Experience in managing SAP system installations, configurations, and upgrades is essential. A strong understanding of system performance tuning and troubleshooting techniques is necessary. Familiarity with database administration tasks related to SAP systems and backup/recovery procedures is also expected.
Accenture
IT Consulting