Embark on a dynamic career as an Application Support Engineer, where you'll act as a crucial software detective. Your primary mission will be to identify and resolve complex issues across various components of critical business systems, ensuring their seamless operation. This role demands a proactive and analytical approach to maintain system reliability and performance in a fast-paced environment. You will be instrumental in supporting and enhancing the core applications that drive our business forward.

As an Application Support Engineer, you will be expected to perform independently and grow into a subject matter expert (SME).

Key responsibilities include active participation in team discussions and contributing valuable solutions to work-related problems. You will collaborate with cross-functional teams to grasp system requirements and tackle intricate troubleshooting scenarios. Documenting your findings and solutions meticulously is essential for knowledge sharing and future reference. Furthermore, you'll assist in implementing system updates and enhancements, while also supporting junior team members through guidance and best practice sharing.

A strong foundation in database management and query optimization is essential for this role. Proficiency in PostgreSQL is a must, with a minimum of 3 years of experience required.

Candidates should possess excellent troubleshooting skills for resolving database-related issues in production environments. Familiarity with performance tuning and monitoring tools for relational databases is highly beneficial. The ability to analyze complex data structures and ensure data integrity and security is also critical. Experience with MySQL, Oracle PL/SQL, and Microsoft Power BI is advantageous.