Join our team as an Application Support Engineer and step into the role of a software detective. You will provide a dynamic service, expertly identifying and resolving issues across various components of critical business systems. This role is essential for ensuring the seamless operation of our applications and supporting users effectively.

Your contributions will be vital in maintaining the integrity of business operations. You will engage in in-depth problem-solving, meticulously analyze system performance, and implement robust solutions to boost system reliability and efficiency. A strong understanding of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks is key to aligning AI capabilities with business objectives, ensuring scalability, responsible usage, and tangible value.

We are seeking individuals ready to become subject matter experts and contribute actively to team discussions. Your problem-solving skills will be instrumental in developing and documenting effective solutions, thereby enriching team knowledge. Continuous learning is encouraged to keep pace with the evolving technological landscape.

- Become a subject matter expert and perform independently. - Actively participate and contribute to team discussions and problem-solving sessions. - Develop and implement effective solutions for work-related challenges. - Assist in documenting processes and solutions to enhance collective team knowledge. - Continuously learn and stay updated with the latest technologies and methodologies.

- A minimum of 2-5 years of experience is required. - Must possess proficiency in Google Cloud Vertex AI Model Development. - Solid understanding of cloud computing principles and practices. - Experience in deploying and managing machine learning models. - Familiarity with troubleshooting and debugging software applications. - Demonstrated ability to collaborate effectively within a team. - A minimum of 3 years of specific experience in Google Cloud Vertex AI Model Development is preferred. - Completion of 15 years of full-time education is mandatory.