Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer, where you'll be the go-to expert for identifying and resolving issues within critical business systems. This dynamic role involves actively monitoring system health, investigating complex problems, and ensuring the seamless operation of essential applications. You'll play a key part in maintaining service reliability and minimizing disruptions through proactive engagement and collaboration.
- Become a subject matter expert and perform duties independently. - Actively contribute to team discussions and problem-solving sessions. - Collaborate with diverse teams to ensure swift resolution of incidents and service requests. - Develop and maintain a knowledge base by documenting troubleshooting procedures and solutions. - Contribute to the enhancement of support processes and tools for improved service delivery. - Guide and mentor junior team members, fostering their professional development.
- A minimum of 3 years of hands-on experience with Kubernetes is essential. - Expertise in container orchestration and management across cloud and on-premises environments. - Solid understanding of monitoring, logging, and alerting tools for Kubernetes clusters. - Proven ability to troubleshoot and resolve application deployment, scaling, and networking challenges within Kubernetes. - Familiarity with infrastructure as code and automation for streamlined support operations. - A foundation of 15 years of full-time education is required.
Accenture
IT Consulting