Join our team as an Application Support Engineer, acting as a software detective to provide dynamic service and resolve issues within critical business systems. You will analyze system performance, troubleshoot software problems, and ensure applications run smoothly to effectively support business operations. The role involves collaborating with users to understand challenges and deliver timely solutions, enhancing system functionality and user experience.

This is a full-time position offering a chance to become an expert in your field. You will be expected to actively contribute to team discussions and provide solutions to work-related challenges. Developing and implementing application support processes to improve efficiency will be key, alongside training and supporting junior team members.

- Perform independently and aim to become a Subject Matter Expert (SME). - Actively participate and contribute to team discussions and problem-solving. - Develop and implement application support processes to enhance overall efficiency. - Provide training and support to junior team members, fostering a collaborative environment. - Diagnose and resolve complex software issues within critical business systems.

A minimum of 3 years of experience is required, with specific proficiency in EPIC Systems. Strong analytical skills are essential for diagnosing and resolving software issues. Experience with troubleshooting and debugging applications is necessary, along with familiarity in system integration and data flow management.

Candidates should possess the ability to communicate technical information effectively to non-technical stakeholders. A foundational requirement is 15 years of full-time education. This role is based in our Chennai office.