As an Application Support Engineer, you will embody the role of a software detective, providing a dynamic service to pinpoint and resolve issues across critical business systems. Your daily activities will involve close collaboration with team members to tackle software challenges, meticulously analyze system performance, and ensure seamless application operation to effectively support business objectives. You will also engage directly with users, diligently understanding their obstacles and actively working towards implementing solutions that not only enhance system functionality but also elevate the overall user experience.

- Independently drive initiatives and aim to become a subject matter expert (SME). - Actively participate and contribute meaningfully in team discussions. - Offer innovative solutions to work-related problems. - Support the creation of process and procedure documentation to foster team knowledge sharing. - Collaborate with stakeholders to gather requirements and provide insightful feedback on system performance.

Must possess a strong proficiency in Epic Systems, coupled with robust analytical skills essential for diagnosing and resolving software intricacies. A minimum of three years' experience in Epic Systems is mandatory, along with a foundational understanding of system integration and data flow management.

Candidates are expected to have completed 15 years of full-time education. The role requires demonstrated experience in troubleshooting and debugging applications, and the ability to clearly communicate technical concepts to non-technical audiences. This position is situated in our Chennai office.