Join our team as an Application Support Engineer, where you'll be instrumental in maintaining the health and efficiency of critical business systems. This dynamic role involves acting as a "software detective," proactively identifying and resolving issues across multiple system components. You will ensure seamless operational workflows and contribute to the overall reliability of our applications. Collaboration and a commitment to system excellence are key to success in this position.

As an Application Support Engineer, you will be expected to operate independently and develop into a subject matter expert. Active participation in team discussions and contributing to problem-solving are vital. You will collaborate with cross-functional teams to understand system challenges, implement effective resolutions, and document findings for knowledge sharing. Continuous improvement of support processes to enhance system stability and user satisfaction is also a core aspect of this role.

This role requires a minimum of 3 years of experience, with a specific focus on SAP SCM APO Advanced Planning & Optimization. Strong analytical and problem-solving skills are essential for diagnosing and troubleshooting complex software issues within supply chain management. The ideal candidate will have experience monitoring application performance and working with various system components. Excellent communication skills are necessary for effective collaboration with both technical and non-technical teams. A foundational education of 15 years of full-time study is a prerequisite for this position.