Application Support Engineer
Accenture
Accenture
Become a vital part of our team as an Application Support Engineer, where you'll act as a digital detective. Your mission will be to expertly identify and resolve complex issues within critical business systems. This role offers a dynamic environment, focusing on ensuring the seamless operation of applications and supporting business continuity.
You will proactively monitor system performance, diagnose intricate problems, and collaborate with diverse teams to maintain system stability. This position is ideal for someone who thrives on finding solutions and ensuring operational efficiency.
- Investigate and resolve issues across various business system components, including Python-driven data pipelines and Snowflake. - Contribute to team discussions and provide effective solutions for data discrepancies. - Collaborate with cross-functional teams to identify root causes and implement fixes. - Document troubleshooting steps, resolutions, and Python/Snowflake queries for a robust knowledge base. - Assist in improving support processes and tools through Python-based automation. - Communicate issue status and resolution progress clearly to stakeholders.
- Minimum of 3 years of hands-on experience with Python and Snowflake Data Warehouse is essential. - Strong analytical and problem-solving skills, with proven experience in debugging Python applications and Snowflake SQL. - Familiarity with monitoring tools and techniques for system health and performance tracking. - Ability to analyze logs, Python stack traces, and Snowflake outputs to identify issues. - Experience working in a fast-paced environment with a focus on rapid resolution. - 15 years of full-time education is required.
Accenture
IT Consulting