Embark on a career as an Application Support Engineer, where you'll act as a crucial "software detective." Your primary focus will be to identify and resolve complex issues within critical business systems. This dynamic role involves proactive problem-solving, in-depth analysis of system behavior, and ensuring the seamless operation of essential applications. You will maintain system reliability and performance through continuous monitoring and effective collaboration.

As a key contributor, you'll be expected to develop into a subject matter expert (SME) and actively participate in team discussions. You will provide innovative solutions to work-related challenges and collaborate with cross-functional teams to diagnose system issues and implement effective resolutions. Documenting your findings and solutions will build a valuable knowledge base. You'll also mentor junior team members, proactively monitor system performance, and contribute to process improvements for enhanced support efficiency.

This role demands a strong command of Playwright and Selenium, essential for automated testing frameworks. You should possess significant experience in troubleshooting and debugging intricate software issues within multi-component environments. Familiarity with scripting and programming languages is beneficial for automation and testing tasks. A solid understanding of the software development lifecycle and application support best practices is also expected. Experience in analyzing logs and system outputs to pinpoint root causes is a key requirement. A minimum of 3 years of experience in Playwright is necessary, along with a 15-year full-time education.