Join our team as a Senior Systems Operations Engineer, a crucial role focused on maintaining the health and efficiency of our production applications and infrastructure. You'll ensure high availability, performance, and stability by applying ITIL best practices and driving operational excellence. This position offers the opportunity to leverage your extensive experience in application production support and systems operations within a dynamic environment.

As a Senior Systems Operations Engineer, you will provide advanced production support for mission-critical business applications, guaranteeing their high availability and optimal performance. You will lead the charge in incident and change management, performing thorough root cause analyses and resolving production issues effectively. Monitoring application health using tools like SPLUNK, Grafana, and AppDynamics will be a key part of your role, alongside collaborating with cross-functional teams to enhance system operations and documenting essential operational procedures and best practices.

We are looking for a seasoned professional with over 6 years of experience in application production support and systems operations. A strong command of Linux/Unix system administration, SQL, and Oracle database management is essential. Expertise in incident and change management within enterprise settings, coupled with a proven ability to analyze and resolve production issues efficiently, is required. Hands-on experience with monitoring and alerting tools such as SPLUNK, Grafana, and AppDynamics, along with excellent communication and collaboration skills, will set you up for success in this role.