Join NTT DATA as a Senior Specialist in Application Support for Cardiology, based in Bangalore, India. This role is vital for ensuring the smooth operation of critical cardiac service applications. If you are passionate about technology and want to contribute to an innovative and forward-thinking organization, this is an excellent opportunity to grow your career.

We are seeking an experienced professional with expertise in healthcare systems to provide comprehensive production support, maintenance, and monitoring for a suite of cardiology applications. Your focus will be on maintaining high system availability, resolving incidents promptly, and meeting service level agreements.

You will be responsible for providing Level 2 production support for cardiology applications, including monitoring interface and error logs, and performing daily system health checks.

Key duties include troubleshooting application, interface, and server issues, supporting incident, problem, and change management processes, and performing routine server maintenance, updates, and application upgrades.

Additionally, you will support after-hours and on-call activities, develop automation solutions for operational tasks, manage small projects, and contribute to team training and knowledge transfer.

The ideal candidate will have proven experience supporting healthcare or cardiology applications such as Lumedx, CCW, Syngo, Muse, Paceart, or Epic-adjacent systems. A strong background in production support, incident management, and application monitoring is essential.

Familiarity with server maintenance, patching, upgrades, and system health checks is required. You should also understand SLA, change, and problem management processes. Experience with scripting or automation is preferred.

Excellent analytical, troubleshooting, and communication skills are necessary. The ability to work independently and provide rotational, after-hours, and weekend coverage is also a key requirement.